FAQS'

 London Couture Boutique offer?

London Couture Boutique is all about fearless fashion—bold designs, statement silhouettes, and effortless attitude. We specialize in trend-defying styles that break boundaries and set the tone for unapologetic self-expression. With high-impact pieces that demand attention and quality craftsmanship that speaks for itself, we create fashion that’s confident, daring, and distinctly modern. This isn’t just clothing—it’s a movement.

What is the processing and delivery time for orders?

Orders are processed within 1-3 business days. After processing, delivery typically takes an additional 3-5 business days. Please note that during peak holiday seasons, these times may be extended due to increased demand.

How can I initiate a return for my purchase?

To initiate a return, simply select the items you wish to return for store credit through our return portal. You will be prompted to purchase a return shipping label at a discounted rate. Ensure to include your information inside the package for proper crediting.

What are the conditions for returning items?

Items must be unworn, unwashed, and free of stains, with all tags attached and in their original packaging. Items that show signs of wear or do not meet these conditions will not be accepted for return.

Are there any items that cannot be returned?

Yes, certain items are non-returnable, including sale items, accessories, handbags, swimwear, bodysuits, and face masks. Please review our return policy for more details.

What should I do if I receive a damaged or incorrect item?

If you receive a defective or incorrect item, please report it via email within 24 hours of receiving your package. Include detailed pictures and your order information to facilitate the resolution process.

Can I exchange an item for a different size or style?

We do not offer exchanges due to high demand and limited quantities. Instead, you can return the item for store credit and use that credit to purchase a different size or style.

How will I receive my store credit after a return?

Once your return is processed, store credit will be issued via gift card to your email. This credit covers the original purchase price and applicable taxes, excluding shipping fees. Processing typically takes 10-15 business days.

How can I contact customer support for further inquiries?

You can reach our customer support team via email at londoncoutureboutique@yahoo.com for any questions or concerns regarding your order or our policies.